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Family Services

Bendigo Community Health Services offers an outreach service that assists children and parents to identify goals and respond to their unique needs and concerns.

We meet with families in their home, at our office or in other community settings.

We take the time to understand what some of the strengths and challenges are for children, young people and parents or carers, and then work together with the family to make plans to address these needs together.

Family Services can be accessed by families with children aged 0-17 years old, and we can also support people who are pregnant and preparing for parenting.

“My Family Services worker was an inspiration. She worked with me so closely to manage risk and improve our life. She was great at listening and identifying problem areas and was delicate in her communication of these things.”

How we help

Our support for families might include:

  • Accessing services to support children and young people
  • Supporting engagement in learning and education
  • Information about parenting skills and strategies
  • Building community connections and cultural supports
  • Connecting parents/carers with supports

Accessing the service

Referrals for Family Services are made by accessing The Orange Door.

The Orange Door is the central access point for local child and family wellbeing services requests, and family violence service requests. Their approach offers a holistic assessment of a family’s needs and actively supports linkages to required services, which may include our Family Services, or other supports.

To complete a referral, please contact The Orange Door via email   or call 1800 512 359.

There is no cost to access our Family Services.

Communities for Children Bendigo – a partnership of early years, family support and broader services who work together to ensure that all children and their families have what they need for a great start in life.

Loddon Children’s Health & Wellbeing Local

smalltalk Supported Playgroups

The Orange Door – Help for people who are experiencing family violence or who need support with the care and wellbeing of children and young people.

Testimonials

“Family Services has given the knowledge that I needed to raise my children in a more positive manner.”

“I always felt respected, My Family Services practitioner listened a lot and suggested strategies and was always clear.”

“Nothing was too hard for my worker; she went above and beyond to support me by responding to my phone calls and extra visits when I needed it.”